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Terms of Sale

Alfa Supplies Terms of Sale

Legal Disclaimer

Seller hereby expressly disclaims all warranties either expressed or implied warranty of merchantability or fitness for a particular purpose. This disclaimer by the seller in no way affects the terms of the manufacturer's warranty if any. Buyer shall look to the manufacturer of products for any warranty thereon. No agent, employee, or representative of seller has any authority to make any affirmation, representation, or warranty concerning products not set forth in this agreement.

Title to goods herein being purchased is retained by the seller until goods are paid for in full by the purchaser and at that time title passes to purchaser. Buyer shall not hold seller liable for any defect in products, regardless of kind, unless such defect results from the willful default or gross negligence of seller. Buyer agrees to file solely with the manufacturer of the products any claim or lawsuit alleging loss, injury, damage, or death arising out of or caused by the use, sale, distribution, or possession of products. In no event shall seller be liable to buyer for incidental, indirect, special, or consequential damages (including lost profits) from any cause, including, without limitation, damages resulting from any unavailability of, defect in, or mis shipment of products.

Buyer fully understands the seller does not manufacture products sold online and all product related concerns should be directly addressed with the manufacturer.

SITE ACCESS & LICENSING

By visiting our website and/or purchasing any products or items, you are engaging in our “Service” and agreeing to all of the terms, conditions, policies, and notices stated here (“Terms & Conditions”, “Terms”). These Terms & Conditions apply to all users of our website. We reserve the right to modify, update, change, or replace any part of our Terms & Conditions by posting to our website, and it is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

In order to purchase anything on our site, you must be 18 years of age, at least the age of majority in your jurisdiction, or you have been given consent/proper supervision by a person of legal age to make such purchases. 

Please read our Terms & Conditions thoroughly before using or purchasing anything from our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access our website or use any of our services.

Our Policies

For all prices and products, we reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Alfa Medical is not responsible for manufacturer price changes, which may occur at any time without notice. The product images on this web site may not exactly reflect the product you receive. Design revisions and color variations may exist. 

Please keep all packing material and documentation in the event that your equipment has to be serviced or returned.

Before returning any product, you must obtain a Return Merchandise Authorization (RMA) number. NO returns, of any type, will be accepted without an RMA number. Please have the following information on hand when calling for an RMA number: customer name, invoice number, serial number and the nature of the problem. To obtain an RMA number and return instructions, please call Alfa Supplies at 877 -953-9539.

All defective products will be accepted by Alfa Supplies for credit, exchange or repair, at Alfa Supplies' discretion within 30 days from the invoice date. After 30 days, the manufacturer's warranty applies.Some non-defective products may be returned for credit or exchange. Those returns authorized by Alfa Supplies are subject to a restocking fee of up to 30%, and must be completed within 30 days of the date of invoice.

All products to be returned must be returned within 30 days from the invoice date, 100% complete, in re-saleable condition, and must include original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer.

Alfa Supplies reserves the right to authorize product returns beyond 30 days from the invoice date. If the product is accepted after 30 days, credit will be issued toward FUTURE PURCHASES ONLY.

Certain products may not be returned due to hygiene issues. Due to manufacturers' return policies, titanium wheelchairs, custom wheelchairs and other custom equipment may be returned to Alfa Supplies for repairs only - no refunds or exchanges can be made at any time.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of New Jersey, without any construction or interpretation against Buyer or Seller. Buyer and Seller irrevocably consent to the exclusive jurisdiction of the state courts of Middlesex County, New Jersey and the federal courts situated in New Jersey in connection with any action to enforce the provisions of this Agreement.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.